Through the application of psychology-based and experiential methods, individuals will receive the tools for state management and a clearer understanding of different communication styles and strategies in cross departmental and corporate communication. This works with the mental aspects in overcoming fear, building confidence, increasing significance for responsibilities, and establishing rapport with oneself, colleagues, and customers. The technical components will include the development of interpersonal acuity, self-empowering strategies, effective listening, and conflict management.

Who Should Attend - department heads, CEO's, managing directors, managers, customer service staff, sales staff, corporate communications personnel, public relations personnel, HR personnel, consultants

Benefits -
o Productive communication between departments
o More fruitful attitude towards work and colleagues
o Greater appreciation for company's mission and vision
o Fewer costly oversights and mistakes
o Better relationships and problem prevention
o Stress-free problem solving
o Minimized conflicts in the workplace
o Better abilities to transfer knowledge
o Stronger ability to influence the actions and emotions of others

Also See our new program - Team Talk